Refund & Return Policy
For detailed information on our shipping policy, please visit Shipping Policy.
Returns:
We gladly accept returns for both defective and non-defective products.
Exchanges:
Exchanges are welcomed.
Product Condition & Return Window:
Product Condition: We accept returns for new products only.
Return Window: You have 10 days from the date of delivery to initiate a return.
Method & Fees:
Methods: Returns can be processed in-store, at a drop-off location, or by mail.
Return Label: Customer responsibility.
Restocking Fees: No cost.
Refund Processing Time:
Refunds will be processed within 10 days of receiving the returned product.
If you have any questions or need assistance, please contact our customer service at jaffebros@att.net or (760) 967-3950.