Refund & Return Policy

Refund & Return Policy
Thank you for choosing Jaffe Bros. Natural Foods. We are committed to providing you with high-quality natural products. Please review our refund policy below:

Countries We Serve:

Jaffe Bros. Natural Foods ships to the following countries:
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe.

Policy URL:

For detailed information on our shipping policy, please visit Shipping Policy.


We gladly accept returns for both defective and non-defective products.


Exchanges are welcomed.

Product Condition & Return Window:

Product Condition: We accept returns for new products only.
Return Window: You have 10 days from the date of delivery to initiate a return.

Method & Fees:

Methods: Returns can be processed in-store, at a drop-off location, or by mail.
Return Label: Customer responsibility.
Restocking Fees: No cost.

Refund Processing Time:

Refunds will be processed within 10 days of receiving the returned product.

If you have any questions or need assistance, please contact our customer service at or (760) 967-3950.

Thank you for shopping at Jaffe Bros. We enjoy helping you.